Dear Care& family,
We would like to provide an important update regarding our current COVID-19 protocol.
With this rapidly changing and unpredictable environment, it remains our priority to:
WALK-IN CLINIC WILL BE TEMPORARILY CLOSED
We have made the difficult decision to temporarily close our walk-in clinic in order to preserve resources and ensure that we can continue to deliver safe and reliable services for our family practice patients. During this time, our family clinic will remain fully operational and appointments, as always, can be easily made via our Care& app.
Your health and safety is our number one priority. We feel this precaution is one we must take in order to continue providing the same great care upon which our family practice members have come to know and rely while mitigating the spread of COVID-19 and protecting our community.
We thank you in advance for your cooperation and patience as we navigate this public health concern together, and we will continue to share updates as they occur.
NEW PROTOCOL FOR FAMILY PRACTICE
The COVID-19 pandemic is changing every day. Here’s how we’re adapting.
Care& has built its platform to be an invaluable asset in times like these when visiting the clinic may not be the best option. As a reminder, the following features are made available through our app or patient portal:
Schedule a telemedicine appointment before booking an appointment in the clinic if you are experiencing any cold or flu-like symptoms:
HOW TO REGISTER FOR THE FAMILY PRACTICE
Download the app & register an account to make an appointment to speak with an NP from the comfort of your home.
1. Download the Care& app.
2. Register your account.
Additionally, we encourage you to seek updated reliable information regarding COVID-19. Here are a few great places to start:
1. The World Health Organizations Novel Coronavirus Information Page
2. The CDC Novel Coronavirus Information Page
3. Health Canada's 2019 Novel Coronavirus infection Outbreak update page
*Friendly Reminder* Practice proper hand-washing & social distancing.
Care& Family Health Team